Easy! You bag your laundry, we pick it up, wash/dry/fold with care, and deliver it back looking boutique-level fresh. Standard turnaround is 24 hours, or you can upgrade to Express Llama for same-day delivery.

New customers get 1 free bag (up to 15 lbs). A card on file is required for any add-ons or overages. After that, you can pay per load or subscribe to a monthly plan.

One Laundry Llama bag (≈15 lbs of laundry). Think: a week’s worth of clothes for one person, or 2 stuffed hampers of kids’ clothes.

Yes! Lights and darks are washed separately (unless you request otherwise). Want delicates or hand wash? That’s available as an add-on.

We’ve got you! Just use separate bags for each family member (or grab our cute Family Bag Set). We’ll fold and return everything sorted per person for +$5 each.

Yep, we clean those too! Comforters start at $18, coats at $8. Just add them to your pickup notes and we’ll handle them.

Yes! Our standard is safe + effective, but you can upgrade to eco-friendly, hypoallergenic, or boutique-scented detergents for +$3/load.

Enter your ZIP on our site to check! If we’re not in your area yet, you can join the waitlist — we’re expanding fast.

All orders require a card on file. Subscriptions bill automatically, and one-off loads are charged at delivery.

Life happens — but we do charge a small $10 missed pickup fee to cover time.

Totally! Just include it in your bag with a note. Otherwise, we’ve got plenty of cute options.

Yes, 1 bag (15 lb). If you send less, we’ll still count it as a full load.

No problem! Just leave your bag in a safe spot (porch, garage, etc.). We’ll return it to the same place.

Not yet, but we plan to add it soon! Right now we’re all about wash + fold.